FAQ

FAQ - Frequently Asked Questions

We hope this article will help you with some valuable information before deciding on booking our services:

FREQUENTLY ASKED QUESTIONS

✲ ABOUT US ✲

📷 1. What is your style?
We combine authenticity, documentary storytelling, and artistic creativity. Our goal is to capture real emotions and meaningful moments in a natural yet expressive way.

🏆 2. Your experience and achievements?
I’ve been photographing weddings since 2011, with thousands of shoots for clients from Vietnam and across the world. I’ve worked in Australia, Europe, Bali, Thailand, Singapre and more.
Awards include: Junebug Weddings (Grand Prize), Fearless Photographers, ISPWP, MyWed, and other international communities.

3. Why choose us?

🎯 Experienced with International Clients
We’ve worked with couples from many countries and are familiar with different styles, cultures, and expectations.

💡 Friendly & Professional Team
We’re skilled, polite, and committed to making your experience smooth, joyful, and stress-free.

🌦 Flexible in Unexpected Situations
Whether it's a sudden weather change or a shift in schedule, we stay calm and adapt quickly.

💪 Hard-Working & Detail-Oriented
We plan carefully, shoot with passion, and treat each photo with thoughtful editing and care.

OUR SERVICES

💰 4. How much do you charge?
We offer multiple package options. Let us know your preferences and we’ll send you a tailored quotation.

💒 5. What types of weddings have you photographed?
We’ve photographed beach, garden, elopement, church, Buddhist blessings, same-sex, and multicultural weddings – including in extreme weather.

🎥 6. Do you offer videography?
Yes. We provide the filming service with 03 professional videographers in our team, we worked for a long time, together we make your day stress-free and more efficient.

💄 7. Make-up & Hair?
Yes. Our artist specializes in luxurious, clean styles tailored for photography. For pre-weddings, the artist will stay throughout the shoot.

📚 8. Do you offer albums?
Yes. We create premium lay-flat albums with the latest printing techniques. Delivery is available worldwide.

✈️ 9. Do you travel for work?
Absolutely. We travel across Vietnam and internationally. Additional costs for transport and accommodation may apply, but we always aim for a fair deal.

🌍10. Do you help with location or travel planning for photoshoots?

Yes! We’re familiar with many beautiful spots and can suggest ideas, help plan the route, and arrange transport if needed.

PROCESS & SUPPORT

🧭 11. How does the process work, and what support do we receive?

Here’s how we work – simple, transparent, and dedicated to making your experience smooth from the first inquiry to final delivery.

📅 12. Can we customize a package or request something different?
Yes! We’re happy to adjust packages or tailor services to suit your needs. Just let us know what you have in mind.

☎️ 13. Can we talk before booking?

Yes, absolutely! We can arrange an online meeting (via WhatsApp or Zoom) if you’d like to talk in more detail. However, to keep things organized and efficient, we suggest sending us a message or email first with your questions, ideas, or preferred package.

ABOUT THE IMAGES

🎨 14. How do you edit the images?
We focus on balanced lighting, natural tones, and subtle contrast. No over-retouching – just timeless, true-to-life images.

🕒 15. When and how will we receive our photos/videos?
You will receive a preview selection within 2–3 days.

  • Wedding packages: All edited images will be delivered within 4–5 weeks.

  • Pre-wedding packages: All original (unedited) images will be sent within 1–2 weeks. You’ll then select your favorite images (based on your package), which we will edit and deliver.

  • Video: A draft version will be sent within 1–2 weeks. Revisions can be made upon request.

If you need faster delivery, please let us know in advance – we’ll prioritize your schedule where possible.

📁16. How do you deliver and store images?
All images are delivered via high-res download link. We store your photos free for 1 year on a professional hosting.

📸 17. What about copyright?

Like most professional photographers, we retain the copyright of the images we capture. This allows us to use selected images for our portfolio, website, or competitions.

If you prefer to keep full rights, please inform us in advance – a separate agreement and fee may apply.

OTHER QUESTIONS

📅 18. How early should we book?
3–6 months in advance is recommended, especially for peak seasons (April, May, June, December). We follow a first-come, first-served policy.

🔁 19. Can we reschedule after booking?
Yes, free of charge in case of unforeseen conditions (bad weather, illness, etc.).

🌐 20. Do you speak English ?

Yes. We are comfortable working in English and have experience with international clients.

Fearless-VietNam-Wedding-Photographer